Support
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support@tradeon.co · We typically reply within 24 hours.
Frequently asked questions
What is TradeOn?+
TradeOn is a platform for tracking, collecting, and trading TCG cards across Asia. We provide real-time price data, collection management tools, and a gacha-style mystery pack experience.
Which TCGs does TradeOn support?+
TradeOn currently supports Pokemon TCG, with plans to add Yu-Gi-Oh!, One Piece, and other popular Asian TCGs in the near future.
Is TradeOn free to use?+
TradeOn offers a free tier with core collection tracking features. Premium features like advanced analytics and unlimited collection slots are available through our subscription plans.
How accurate are the card prices on TradeOn?+
Our price data is aggregated from major marketplaces across Japan, the US, and other Asian markets, and is updated multiple times per day to reflect current market conditions.
Can I track my collection value over time?+
Yes. TradeOn automatically tracks your collection value using real-time market data. You can view historical trends, daily changes, and get alerts when cards in your collection change in value.
